Feature Requests

Part of driving engagement with a service can be the reassurance that people have used it before you. Currently, you can display sold out days, and have them marked as sold out, but you cannot show sold out timeslots. If you were to introduce sold out timeslots as a feature, it would help us display to the public how much demand there is, and in turn create both a reassurance that other people are booking the event, and also develop a slight 'fear of missing out' effect. I believe this would greatly help drive uptake of events.

I would like to have the option to remove the attendee button on an event without having to reduce the attendee limit on the backend. This is probably specific to our event types but in our case it can confuse our customers, if someone has 3 people attending the event and one 1 of them is participating I don't want them adding attendees I want them to buy spectator tickets and some customers have gotten confused by this option. It would be nice to have it removed.

Having the option to edit packages after a customer has bought it. I want to be able to adjust how many times they can book something as well as the expiry date.

As per discussion with support, we are wanting to have the ability to have a max attendees per event, as our events can cater for a set number of people. We sell either half or full days, so the number of attendees can vairy depending if we sell more half/full days.

Summary: Currently, team member availability is managed globally across all events in the team portal, which creates challenges when a practitioner or team member is involved in multiple events with different schedules. We need the ability to set different availability times for the same team member based on the event they are assigned to. Problem: A single team member may have different availability for various events (e.g., Free Consultations from 1-2pm and Package Events from 2-5pm). However, with the current system, availability applies universally to all events, leading to overbooking or incorrect scheduling. This is problematic when events occur at different times, as the team member’s availability cannot be tied to specific event schedules. Request: Allow event-specific availability for team members within the same team portal. This would enable flexibility in scheduling, ensuring that team members can be booked only during their available times for each specific event. For example, if a practitioner is only available for consultations from 1-2pm and for package events from 2-5pm, the system should reflect these unique times for each respective event, preventing any overlap or confusion. Benefit: This feature will streamline scheduling for team members with multiple event types, eliminate the risk of double-booking, and enhance the overall user experience for both practitioners and customers.

If a customer selects a timeslot and changes their mind, other customers have to wait 15 minutes before that slot is able to be booked. Please add an option allowing merchants to choose how long a slot can be reserved (ex: 5/10 minutes)

Idea: Add "Check-In" = No as a trigger

I would like to have an option to choose which page the customer is redirected to when they select "continue shopping" after booking a service. Then, we could direct them back to the collections list rather than the product page.

Please add to the Settings > Storefront Calendar Available Date Color and Calendar Selected Date Color a hover color. Currently the hover color is the default blue.

Please add intake questions to the View Details modal.