Feature Requests

It's very important that when people are on the calendar feature, they see items in chronological order. Otherwise an evening class may seem to be in the morning. This isn't correct for schedule. It just defies logic.

Customers sometimes don't book in time and then ask me to take the reservation off their bookings after the event has occurred. I can't do that at the moment, so have to do a reservation for another class and tell the client to ignore it, it's a little messy.

Customers sometimes don't book in time and then ask me to take the reservation off their bookings after the event has occurred. I can't do that at the moment, so have to do a reservation for another class and tell the client to ignore it, it's a little messy.

I have upsells as part of the booking flow. Currently, when customers add an appointment to their cart and and upsell and if they don't checkout after 15 minutes, only the appointment is removed and not the upsell. Solution: remove the upsell as well

Oftentimes, I go to the Bookings tab > search for a Booking > I will see a few bookings appear matching the search results > click on "Notifications" for a particular booking. Then, when I go back to the previous page, it starts from scratch. Ideally, when I go back, I should see the bookings from my previous search result.

We currently have two different types of tours running on the same day. At present, if one tour type is fully booked, the date appears unavailable in the calendar, even though another tour on the same day may still have availability. We would like the existing booking calendar widget (not a separate calendar) to better handle multiple event types and communicate availability more clearly. Requested changes: Multiple availability handling If one tour is fully booked but another tour on the same day still has availability, the date should not appear completely unavailable. Users should clearly see that an alternative tour is available. Clear referral to alternative product If a selected tour is fully booked, users should be shown a clear message stating “Fully booked” (instead of “No timeslots left”). Beneath this message, there should be a clear link directing users to the alternative available tour on that same date (for example: “View available afternoon tour”). Ideally, this link should take users directly to the relevant product page. Calendar visual distinction Dates that are entirely unavailable (no tours available at all) should be visually distinct. The current greyed-out styling blends too closely with the rest of the calendar. Fully unavailable dates should use a clearly differentiated colour or styling so users can easily distinguish between: Fully unavailable dates Partially available dates (one event available, one fully booked) Fully available dates When you click on a day, timeslots appear on the right for both events, the secondary event is highlighted in the same colour as the on the calendar and labelled as the other event The goal is to reduce booking drop-off and make alternative availability immediately visible within the same booking flow, rather than requiring users to navigate elsewhere or assume the day is fully booked.

hi! it would be helpful if no show clients received a fee for not coming to their booking.

One of our events is a cake-decorating party. I would pay extra to have EAP automatically pull info from the event's intake questions, auto fill a branded invitation, and attach that invitation to the booking confirmation email as a PDF/png that customer can download and send to their guests. This would be valuable to the customer, while allowing us to convey important info about parties at Cake Hoopla and promote our brand.

Client is able to answer intake questions, alongside choose their ideal time. Rather than automatic booking, can we make this a request, with booking confirmed manually?

When a customer reserves a time/date for a party, but doesn't have all the details (i.e., answers to intake questions), they pay a deposit, then we manually collect the details later, usually over the course of several emails. I want to be able to send the customer the current version of the intake questions to mitigate the back-and-forth.