If you have a lot of availability but want to appear busier or more in-demand, hide some appointment slots with the new setting. When you enable , you'll still see your entire availability in the Calendar panel, but clients booking online will only see of your time slots for each day.

You set the percentage of each day's slots that are hidden from clients. As the available slots are booked, they're hidden (and are counted as hidden). The number of slots displayed to clients will remain the same until your calendar starts to run out of slots. At that point, only the remaining open slots can be displayed.

Keep in mind that while the number of slots displayed will remain the same each day, different appointment time slots might appear on different days. For example, if you have four available appointment times and want 50% of your availability hidden, a client might see slots available at 9:00 AM and 10:00 AM one day, but 9:00 AM and 11:00 AM another day.

You can set up this new setting within an availability:

As an example, here's how your availability would display on a day with 10 time slots, when 50% of availability is hidden:

You can now offer private bookings with multiple attendees without sharing the time with anyone else. Private Appointment Settings let you keep group bookings exclusive, even when capacity isn’t fully used.

Many experiences are meant to be private. Whether it’s tastings, tours, or VIP sessions, you may charge per person but still want the entire timeslot reserved for one party. Before, you'd have to set variants for each attendee count and then keep the calendar assigned to all variants. Now you can do this with a one-check setting, no variant workarounds needed. 🙌

👥 Private Group Bookings: Allow multiple attendees per booking while keeping the timeslot exclusive to one party.

🚫 Auto-Block Timeslots: As soon as one booking is made, the timeslot disappears — even if capacity remains.

💰 Per-Person Pricing: Charge by quantity while maintaining a private experience.

🎟️ Flexible Guest Management: Easily support discounts or pricing based on guest count without using variants.

1️⃣ Go to Edit Event, Availability

2️⃣ Enable Private Appointment Settings.

3️⃣ Set your maximum guests per booking — and you’re done! 🎯

Available to all to create private experiences while keeping booking flexible and simple. Perfect for tours, tastings, and premium group events. ✨

Our December release focuses on giving you more control over bookings, clearer communication with customers, and a smoother day-to-day experience across scheduling, reporting, and integrations.

You can now hide remaining availability in a time slot as soon as the first customer books. This is ideal for private or one-on-one sessions where you want to prevent additional customers from seeing or booking the same time, even if the slot is not technically full.

We now automatically validate capacity before creating a booking. This pre-check helps prevent overbooking and ensures availability stays accurate in real time.

• Sortable Valuable Customers Report: Easily sort your most valuable customers to surface insights faster and take action more efficiently.

• Simplified Booking Display in Availability View: A cleaner, more streamlined booking display makes it easier to understand availability at a glance.

• Clearer, more readable report headings help you navigate data more quickly.

• We’ve added improved German translations for customer emails to support international users.

• Case-Insensitive Package Search: Finding packages is now easier, regardless of capitalization.

• Package Redemption emails have been refined for better clarity and a more consistent customer experience.

We’ve resolved several issues to improve reliability and polish across the platform:

• International phone number formatting inconsistencies

• Incorrect default waitlist times

• Package redemption edge cases

• Google Calendar sync display issues

• Collections Widget date display errors

• Cancellation email settings not applying correctly

• Google Meet link display problems

As always, thank you for using our platform. We’re continuing to invest in reliability, usability, and flexibility to support your business as it grows. Happy new year!

Your booking emails just got a major glow-up! The new Email Editor lets you fully customize your message and make every email feel on-brand and personal.

Your emails are often the first touchpoint customers see — now you can make them look and sound exactly how you want. Showcase your brand, encourage reviews, and deliver a polished customer experience every time. 🙌

🖋️ Edit Email Templates: Add your logo, custom message above or below the booking details, and personalize your tone.

🎨 Better Design: Improved responsive layout so your emails look beautiful on desktop and mobile. Add your brand's primary colour as well.

⭐ Add Review Links: Include a link inviting customers to leave a review — capture feedback effortlessly. Example below

Head to Settings, Email & SMS and start customizing! Available for only!

Email editing is available for all using our . Review link capturing is available for Pro Plus and Ultimate plan holders.

⸻

Make every booking email feel like you — clear, branded, and built to impress. ✨

Have you ever wondered:

Now you can get to know your customers like never before. The new Customer Insights tools help you track loyalty, spot repeat visitors, and see who your most valuable customers really are — all from within Easy Appointment Booking!

Understanding who books most often (and who’s new) helps you follow up smarter, reward loyalty, and make better business decisions. 🙌

👤 Customer Profiles: In Bookings, click any customer’s name to see a full breakdown of their bookings and total revenue.

📤 Export by Event: From Bookings > Export, download a customer list for a specific event.

🏆 Most Valuable Customers: In Reporting, view your top customers ranked by booking frequency and revenue.

Available now for all users for a limited time — coming soon exclusively to Pro Plus! See who keeps your business running and take action with powerful new customer insights. ✨

Take control of how long bookings stay reserved in your customers’ carts. You can now customize your reservation hold time anywhere from 5 to 30 minutes — giving you more flexibility to fit your booking flow rather than the default 15 minutes!

Every business runs differently. Some want faster turnover, others need more time for customers to complete checkout. Now you can fine-tune that window to match your pace and prevent overbookings. 🙌

⚙️ Set Your Hold Time: Choose a custom reservation window between 5–30 minutes instead of the fixed 15-minute default.

🛒 Smarter Holds: Control how long a time slot stays locked while a customer finishes booking.

📈 Optimize Conversion: Adjust hold times to balance flexibility and booking speed.

Enable this under Settings > General > Storefront > Reservation Timeout

Available now for all customers. Fine-tune your booking flow and give customers the perfect amount of time to confirm — no more one-size-fits-all holds. ⏳

Keep your schedule perfectly organized — automatically! Your event colors in Easy Appointment Booking now sync directly to Google Calendar, so what you see in the app matches what you see on your calendar.

Easily spot which bookings are which at a glance — no more guessing or manual color updates. Perfect for businesses with multiple service types. 🙌

🌈 Automatic Color Sync: Set colours for appointment types in Easy Appointment Booking. They’ll instantly match in Google Calendar.

💼 Organize Your Schedule: Color-code your consultations in blue, workshops in green, and VIP appointments in gold.

🧠 Stay Consistent: Enjoy the same visual organization across all your devices and tools.

You can set this under Edit Event > Advanced > Calendar Colour. This changes your event colour in the Booking Tab & Google Calendar

: your primary Google Calendar colour stays the same on the left hand side of the Google Calendar block (by Google's design) and the main colour reflects the colour from the app that you assigned.

Available now for Pro, Pro Plus and Ultimate plan holders.

⸻

Stay organized, save time, and see your day at a glance with seamless Google Calendar colour sync. ✨

We've been busy shipping improvements to make your booking experience even better. Here's what's new:

Your event calendar colors now sync directly to Google Calendar. When you set a color for an appointment type in the app, it automatically appears with the same color in your Google Calendar, making it easier to visually organize your schedule at a glance.

Zoom links and custom meeting URLs are now automatically included in Google Calendar invite descriptions. No more hunting for meeting links. They're right there when your customer opens the calendar event.

Admins can now create bookings directly from any event detail page with a new "Add Booking" action button. Skip the navigation and book appointments faster.

We've added full Finnish translation support for your storefront. Expand your reach to Finnish-speaking customers with localized booking experiences.

The free booking confirmation screen got a visual upgrade with smooth animations, a polished success icon, and improved layout. First impressions matter, and now your customers get a more delightful confirmation experience.

Selecting team portal seats is now more intuitive with a range slider replacing the old number input. Quickly adjust seats from 0-100+ with visual feedback.

Managing packages just got easier. You can now search packages by name and toggle to hide fully redeemed packages, keeping your dashboard clean and organized.

Questions or feedback? We'd love to hear from you! Let us know what you think in the chat.

Managing your waitlist just got a whole lot easier! With a refreshed admin view and cleaner invitations, the new Waitlist helps you fill openings faster and keep your customers in the loop automatically.

A better waitlist means fewer missed opportunities and earning new customers even when you're full. Now you can organize, invite, and notify customers with just a few clicks — all from a single, streamlined view

📋 Refreshed Admin & Sorting: Easily sort and filter your waitlist with clean metrics right at the top.

🕓 Easier Signup: Customers can join faster and choose dates and times that match your schedule.

🤖 Smarter Invitations: Invite customers directly from the admin, with smart suggestions when you cancel or reschedule a booking.

💌 Modern Emails: Clean, modern templates automatically notify customers when they join the waitlist and when they’re invited to book.

🔗 Klaviyo Integration: Trigger a new event every time a customer joins your waitlist to power your automations.

1️⃣ Head to the tab of the app

2️⃣ Review and organize your waitlist with new sorting and filters.

3️⃣ Invite customers with one click when spots open up.

4️⃣ Watch your schedule fill up — we track which waitlist signups become bookings 🎯

Available for plan holders. Keep your bookings full and your customers happy with the smarter, simpler Waitlist. Try it out today and see how much smoother scheduling can be! 🚀

Ever wondered when most customers are booking, or how far in advance they plan? Our new Timeslot Reports have you covered.

See your busiest days and hours, plus insights on how far ahead customers book. All actionable data to help you:

📅 Staff smarter during peak times

💸 Market more effectively around booking patterns

⏰ Add lead time or show the calendar for limited days in the future to optimize your bookings flow (under Edit Event > Availability > Customer Booking Options)

! You can access these now from the