Managing your package bookings just got smarter! You can now edit the number of appointments available for any customer’s package — giving you full flexibility to handle real-world scenarios like walk-ins or manual bookings.

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Why It Matters

Ever had a customer walk in for an appointment and want it to count toward their package balance? Now you can easily adjust their package — no workarounds needed. 🙌

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What You Can Do

🧮 Edit Package Balances: Update the number of appointments a customer can book under any active package.

💬 Keep Packages Accurate: Reflect real-life changes like walk-ins.

⚡ Save Time: No more tracking adjustments manually — everything stays synced in Easy Appointment Booking.

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How It Works

1️⃣ Go to the Sell a Package page.

2️⃣ Find the package you want to adjust.

3️⃣ Click the ✏️ pencil icon under the Bookings column.

4️⃣ Enter the new number of available appointments and hit Update.

That’s it — your customer’s package instantly reflects the updated balance! 🎯

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Who Gets It

Available now for all Pro Plus and Ultimate plan holders.

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Take full control of your package bookings and keep your records perfectly aligned — no matter how customers book. Try it out today and simplify your package management! 🚀

We’ve added a powerful new trigger to help you automate actions after a customer checks in — perfect for post-appointment emails, no-show tracking, and more!

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📬 Send Thank You Emails Automatically: Only send follow-ups to customers who actually checked in — no more awkward “thanks for coming” messages to no-shows.

🏷️ Tag Customers Who Checked In: Keep your CRM or Shopify Customer Profiles up to date automatically.

📉 Track No-Shows Effortlessly: Use Flow or Webhooks to record missed appointments in real time.

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✨ Klaviyo — Create smarter automations and segments for post-visit marketing.

⚙️ Shopify Flow — Trigger workflows directly from the check-in event.

🌐 Webhooks — Connect your own tools or external systems with instant data.

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💡 Build targeted follow-ups that feel personal

📊 Keep your data clean with real-time status updates

🤖 Save time by automating manual tracking

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The “Check In” trigger gives you a smarter, more accurate way to manage customer journeys — from booking to visit to follow-up. Now available on Klaviyo, Shopify Flow, and Webhooks for Ultimate Plan users.

Start automating your check-in flows today! 🚀

We’ve made it even easier for your customers to manage their bookings!

Now, customers can redeem their packages right from their Shopify account, without digging through emails or links.

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✅ Package Redemption in Customer Accounts: When a customer clicks Manage Booking on an order that includes a package, they’ll now see their available bookings and redeem them instantly.

✅ Seamless Experience: No more searching through confirmation emails — everything happens within your store’s branded account area.

✅ Fully Integrated with Shopify: Keeps your booking experience consistent, polished, and easy to use.

🧭 Smoother customer journey — redeem bookings in just a few clicks

💬 Fewer support requests — no more “where’s my link?” questions if you're using Customer Accounts

💎 Stronger Shopify integration — a true all-in-one experience for your customers

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This upgrade makes package redemption more intuitive, keeps customers engaged with your store, and delivers the premium booking experience your brand deserves.

Log in and try it out today! 🚀

If you use Shopify Flow, you can now connect it directly to Easy Appointment Booking giving you the power to automate all kinds of booking-related workflows across your store.

Shopify Flow is Shopify’s built-in automation platform that lets you create custom rules and triggers. Now, your bookings are part of the mix to help streamline your booking operation!

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📩 : Set up internal alerts when a new booking is placed.

🏷️ : Automatically add tags to special customers based on services they book.

⚙️ . Each trigger ships as a dedicated Flow extension packed with customer/order references and rich booking data, so marketers can build segmented flows with zero extra setup

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"When a booking is created, send an internal team email"

"If a customer books a premium service, add VIP tag to the customer profile"

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How to Get Started

This integration is available on the Ultimate Plan.

1️⃣ In the Easy Appointment Booking App, go Settings > Shopify Flow

2️⃣ Create a new workflow

3️⃣ Use any trigger available from Easy Appointment Booking as your trigger

4️⃣ Add conditions and actions using your favourite Flow-compatible apps

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Why It Matters

🛠️ Save time by automating repetitive admin tasks

📣 Keep your team in the loop with automated flows

🧠 Create smarter workflows that react to customer bookings

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It’s a powerful upgrade for merchants who want to scale bookings with less manual work — and more control.

This feature is available on . Start building your first Flow today and let automation do the heavy lifting. 🚀

Sorry for the lack of updates! We have been hard at work over the last month cleaning across a lot of different parts of the app, to make sure we have a smooth experience for all of you! Here's a list of what we have fixed or improved:

If you use upsells or deposits, checking in just got way easier. You can now see all upsell details directly in the view — no more jumping between tools or tabs to find out what a customer added on.

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### Why It Helps

🧾 : See which extras a customer selected (like add-ons, upgrades, or services) at a glance.

⏱️ : No more digging or second guessing — the info’s right where you need it.

🧑‍🤝‍🧑 : Perfect for in-person experiences or businesses with multiple service tiers.

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1️⃣ Head to and click into any individual booking

2️⃣ On the scroll to the Shopify Order row

3️⃣ You’ll now see new information for (if they were done)

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This update is now live on the Booking List View (Agenda and Team Portal are in an upcoming release phase) and requires no setup. It’s just another way we’re helping you save time and deliver a smoother customer experience.

Check it out next time you review a booking! 🧾✨

Need a customer to sign a waiver, agreement, or consent form before their appointment? Now you can collect e-signatures directly through Easy Appointment Booking — no extra tools required.

It’s fast, secure, and fully integrated into your booking flow.

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What This Lets You Do

🖊️ : Add a signature field to your booking form — customers can sign with their finger or mouse.

🔐 : Each signature is stored with the booking and timestamped automatically.

📄 : Say goodbye to printing, scanning, or chasing signatures later.

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To Enable It:

1️⃣ Go to > Add Intake Question for type

2️⃣ Add the field to your form

3️⃣ Assign it on your event (Edit Event > General > Intake Questions)

You can view the signature anytime by opening the booking details in your dashboard.

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• Waivers for classes or fitness sessions 🏋️‍♀️

• Consent forms for clinics or beauty services 💅

• Agreements for events, rentals, and more 🎪

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This is available on all paid plans starting today. Try it out and start collecting e-signatures today and keep everything in one place. 🧾🖋️

Ever had customers wonder why certain times weren’t showing up? Now, instead of disappearing, fully booked timeslots will be marked as “Sold Out” — so it’s crystal clear what’s already taken.

This small tweak makes a big difference in how customers perceive your availability (and demand!).

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👀 : Customers can see which times were available but have now filled up.

🔥 : Seeing “Sold Out” builds urgency — your schedule is popular, and it shows.

📅 : Instead of vanishing, booked times are simply marked as unavailable.

1️⃣ Head to Settings > General > Storefront

2️⃣ Check the box: Show sold-out timeslots as unavailable

3️⃣ Save — that’s it!

Once enabled, your storefront calendar will display “Sold Out” for any fully booked slots (as long as you’ve also enabled this setting). This is ideal for

📆 Busy businesses with limited spots per day

🧠 Helping customers understand why a slot isn’t clickable

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This is now available for all Easy Appointment Booking users — give it a try and turn sold-out moments into opportunities.

Enable it today and let your availability speak for itself! 💥📵

You can now check in customers directly from your Shopify Point of Sale (POS) system — perfect for in-store bookings, walk-ins, or just staying organized at your front desk. No more flipping between apps or asking “have you booked?” — everything is synced and simple.

📋 Check In with a Tap: Instantly mark a customer as “arrived” right from your POS device.

🔄 Syncs Automatically: Updates your dashboard in real-time — no manual steps.

👥 Better Staff Flow: Great for retail teams who meet customers as they arrive. Provides a quick way to manage appointments as customers arrive.

1️⃣ Make sure you're using Shopify POS on your iPad or POS device

2️⃣ Go to Apps > Easy Appointment Booking

3️⃣ Search for the bookings and hit Check In when they arrive

Note: Our POS Link extension (embedded app) still works which lets you add, manage, change bookings. This launch is for a simpler POS UI Tile, where you can delegate to staff to check in a customer without seeing the entire admin tools. Currently in beta, with future releases planned!

This is ideal for salons, studios, events, or any business that sees customers in person and wants to keep things fast. Try it out next time a customer walks through the door 👋✔️

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: If you manage teams today, we are investing in these tools in the future! We'd love to hear from you from a survey until June 30 (win a chance at $100 as well!) https://tally.so/r/3yr8WX

You can now send all booking confirmation and reminder emails directly from your own domain — with just a few clicks.

This means your customers will get emails from your email domain , not us — all while keeping our clean, mobile-friendly templates and automated notifications.

✅ : Customers are more likely to open emails from an address they recognize.

🧼 : Uses our new email designs (clean, modern, and mobile-optimized).

✨ : Your brand stays front and centre in every communication.

1️⃣ Go to >

2️⃣ Add your , , and optional address

3️⃣ Click

4️⃣ You’ll get an email from Postmark — just follow the link to verify

5️⃣ Check status back in the app.

Once verified, all future emails will be sent using your domain — using our beautiful new templates by default.

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No — it's still the same booking emails (confirmation, reminder, etc.) based on the new templates, just from your own address.

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Yes — just toggle it off anytime to revert.

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No need! It will use the latest defaults automatically.

This small change can make a big difference in how your customers experience your brand. Set it up in just a few clicks and make every email feel more like . It's available to all customers today on the plan.

Start sending from your own domain today. 📬