Changelog
Follow up on the latest improvements and updates.
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We’re excited to announce our new Upsell Feature, designed to help you increase your store’s Average Order Value (AOV)! Now, you can seamlessly add physical products to your booking process, giving customers the option to purchase complementary items during checkout.
Why You’ll Love It:
- Boost Revenue: Capture additional sales with each booking — our early adopters have seen a 6% increase in AOV within the first month!
- Easy to Configure: Quickly add products directly to your bookings for an upsell-friendly experience.
- Smooth Checkout: Customers can add products to their cart and complete their purchase in just a few clicks.
From the Dashboard, click on Edit Event > Upsells. From there you can select which products and variants you'd like to show customers. This can be configured for each event you have.
This is designed for attaching physical products to your services, available for you on the Pro plan and up. We hope this helps boost that revenue for a strong finish to the year. We look forward to your feedback -- happy booking!
We’re excited to share a new feature to help you communicate to your customers clearer and easier than today. Our app now supports multiple languages, making it easier for your customers from different regions — regions like Quebec and Switzerland or brands with global locations — to book appointments in their own language, all with a streamlined setup!
Here’s what’s new:
- Language Settings Made Easy:You can now choose between Single Language or Multi-Language modes right from the Text & Language Settings tab in your app.
- Automatic Translations:For single-language stores, we’ll automatically translate strings to your selected language to keep everything user-friendly.
- Shopify Integrated:This works natively with Shopify Translate & Adapt, so you can define your Shopify locale which Easy Appointment Booking can pick up automatically for the calendar.
- Global Reach:This update will help your customers across different regions feel right at home when booking appointments!
To try this out, go to the Settings tab, under Text and Language. Select Single Language if you operate with one language which will translate automatically. Select Multi Language to support a default language.
If the customer changes their language using Translate & Adapt, they can see the changed language.
Whether you’re a free or paid customer, this feature is available to you! We’re committed to making your experience as smooth as possible, no matter where your customers are coming from. Let us know how it works for you. Happy booking!
We're thrilled to announce a new feature that makes scheduling even simpler for your customers. Now, when someone starts the booking process on your Shopify store, the next available date and time are automatically selected right away. No more clicking through dates and times —it's all set up for a faster checkout!
Why You'll Love This Update:
Boost Your Bookings
: A quicker booking process leads to better conversion rates for you, with less customers dropping off along the way who would be searching for a timeslot.Seamless Experience
: Now the customer will be routed to the first available time right away, making it easier for customers to complete their bookings without hesitation.Works Hand-in-Hand with Other Tools
: It pairs perfectly with our other features like directing customers straight to checkout and allowing them to book another appointment immediately after the first one, improving your overall conversion rate..To enable this go to Settings > General > Storefront > Gray Out Unavailable Dates. If you have unavailable dates for the rest of the month, we will prompt the customer to go to the next month which then finds the next timeslot.
We're always working to improve and make things easier for you and your customers. Give this new feature a try and watch your bookings grow!
Feel free to reach out if you have any questions or feedback.
The Easy Appointment Booking Team
We’re excited to bring you another great update to make your booking experience even more personalized. Now, your customers can select a team member before choosing a time slot.
This feature is perfect for merchants who want to:
Showcase their team
: Let your customers see who’s available and pick their team member or instructor.Boost your branding
: Highlight the awesome people behind your business and build stronger connections with your customers.Create a seamless experience
: Customers can pick who they want to book with, making the process feel more personalized.It’s a small change that makes a big impact on how customers engage with your brand. This is especially useful for salons, studios, and businesses where relationships matter.
How to set this up:
- From the EAB dashboard, click 'Edit'
- Assign your team members to your event
- On Availability Settings, select "Let the customer choose one"
- Ensure that availability has an image and description which you can preview
- Click View in Store, click Select a Time, and you'll see the ability to have customers select their team member!
Available on Pro Plus and above!
We've made several improvements to take bookings easier
- Intake questions now have embedded links in the help text, letting you add links to your waivers, terms, and more
To set this up,
a. Go to the Intake Questions tab
b. Edit your question
c. Highlight the text in the Help Text
d. Click on the link icon
e. Enter your link and click Update
- [Mobile] Intake questions can be edited/deleted on your mobile web page
- [Multi-Language] If a customer cancels an appointment, the cancellation note was appearing in English, now it will appear in the language that the booking was made in.
- New step-by-step video for creating your first event, available in the Support tab of the app
We’ve just made your customers’ shopping experience even better! If your customers buy from you in their native language (ie. French, German, Spanish), now those languages stay consistent from booking to checkout!
With native language translation on your storefront, your customers can enjoy a fully localized experience, including during Shopify cart and checkout. Previously, this process was locked in English, but no more!
Here’s what this means for you:
Fully localized experience
: Customers can now book, add to cart, and check out in their preferred language.Greater accessibility
: Attract and serve customers in their native language, making your store even more welcoming.Improved conversions
: A more comfortable, native shopping experience could lead to better engagement and more bookings!Your international customers will love how easy it is to book in their own language from start to finish. All you have to do is set your Settings > Text & Language preference to the language of your choice.
Additional Note on External Connections
While Google, Outlook, and Zoom function the same, please note that the date and time fields now contain an underscore before these values for you to consider when using Klaviyo and Zapier. You can see these values on the Shopify Order.
We’ve just made booking even smoother for your customers! 🎉
Introducing a handy “Next available date” button that automatically appears when dates are fully booked in the current month. Now, when your customers can’t find an available date, they can simply jump to the next month!
This means:
Faster bookings
: No more endless scrolling or searching for an available spot.Better conversion rates
: Keep customers engaged by helping them find the next available time slot easily.Ideal for busy stores
: Perfect if you tend to get booked up quickly!This small change makes a big difference for your customer experience and could even lead to more bookings. 🎯 There's no setting or update required, it's available for all plans today!
improved
fixed
Bug fixes and improvements
We have shipped the following improvements over the last week.
- Fixed a bug where bookings made were not being grouped inside Google Calendar.
- Improved the storefront calendar date localization for European languages.
- Fixed a bug where clicking on "View Booking" from the Shopify Orders page was not showing the correct booking
We've added a super useful feature that gives you more control over your booking subscriptions.
Now, you can set expiry times on your subscriptions.
Here’s how it works:
Choose a specific date for your package to expire. For example, if you’re selling a season pass, you can now set an exact end date for the season.
Or, set an expiry based on a certain number of days after purchase. Perfect for keeping things flexible!
And if you don’t want to set an expiry at all for your customers? No problem—you can leave it open-ended. Customers will be able to redeem bookings indefinitely into the feature.
Managing these settings is a breeze, too! Just head over to the Event management page to customize expiry times for each package.
We've also updated the Customer Portal so that your customers can easily see how much time they have left to redeem their subscriptions. Transparency = happy customers! 😊
Give it a try and let us know how it works for you!
new
improved
✨ Faster Access to Booking Details! ✨
We know how important it is for you to quickly get the information you need to manage your bookings. That's why we're excited to introduce a new feature to the Booking tab that makes it easier than ever!
Now, when you click on a specific booking date, a new modal will pop up, giving you all the details you need at a glance. You can see customer info, check if the booking has been paid (and when!), and more—all without leaving the page.
This update is live in the List View, Agenda View, and Team Portal, making it super fast to view and manage your bookings no matter how you like to work.
And the best part? It's available to all our customers, whether you're on a free or paid plan.
Check it out today, and let us know what you think! 🚀
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