Please implement a solution that prevents users from proceeding to the next step unless a valid email address is entered in the email field.
in progress
D
Design Box
If you see on my screen recording on shopify I entered a fake word, but it took it as an email address. Why doesn't it tell me that it's not a valid email?
Users must enter a valid email, and they should not be able to proceed to the next step if the email format is incorrect. Could you fix this issue please?
Thank you
Servicify Team
Servicify Team
Merged in a post:
Add form validation to the customer details form
T
Tove Hydmark
Currently, when a customer attempts to book an event, there's no validation in the form. It would be good to add validation error messages so if a customer tries to book an event without having filled in all compulsory fields, an error message is displayed in the respective input field. This is important for a better user experience.
Servicify Team
in progress
Servicify Team
Thanks for the feedback, we'll look into this!
Madelyn Santoro
We’ve run into this, except with a phone number, and our work around was to add a question and require it be answered and explain why we need it. It’s vital to have a consumers correct info, especially if they’ve incorrectly booked and we need to reach them to discuss a correction.