Make it easier for a customer to reschedule a cancelled appointment
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T
The Moto Academy
Context: Oftentimes, I have to cancel appointments due to weather. These are single appointments customers purchased (not packages/subscriptions).
When I cancel the appointment, the customer has to purchase another appointment again.
Ideal flow: In the cancellation email, there is a link from EAB to reschedule their appointment.
Servicify Team
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This is possible with our new email templates!