Product Update: March 2026

We've been shipping a lot of improvements to Servicify over the past few weeks. Here are the highlights:
Fixed Price Booking
You can now charge a flat rate per booking regardless of group size. If you run a workshop for $200, it's $200 whether one person or five show up — no more price multiplying by attendee count. Toggle it on per-event, and deposits, refunds, and revenue analytics all adapt automatically. Great for private sessions, group classes, and fixed-rate consultations.
📋 Event Audit Log
Every change to your event settings is now tracked — who changed it, what the old value was, what the new value is, and when it happened. If you're working with a team or want to understand why your availability looks different than expected, you can now trace it back. Our support team can also pull this up to diagnose issues faster.
✨ Simpler Event Setup
We rewrote the event creation wizard from scratch with clearer language, smarter defaults, and fewer confusing steps. The whole flow should feel
more intuitive, especially for first-time setup.
📅 Waitlist on Sold-Out Dates
Previously, sold-out dates just disappeared from the calendar. Now, if you have the waitlist feature enabled, those dates still show up but are styled differently so customers know they're full, with a "Join Waitlist" button. Customers stay engaged instead of assuming you have no availability.
🔗 Smarter Shopify Syncing
We now listen to Shopify's product update and delete webhooks in real time. If you delete a product or remove variants in Shopify, Servicify automatically cleans up stale references — no more broken upsells or ghost variants causing cart errors. This was a long-standing pain point and it's now fully automated.
 🛒 Per-Booking Add-Ons
For stores where customers book multiple services in one order, add-on products (upsells) now correctly associate with each individual booking. Previously, all add-ons showed as a combined list across every booking in the order. Now each booking shows only its own add-ons, both at checkout and in the admin panel.
🚫 Cross-Event Double-Booking Prevention
If you share employees across multiple event types, the system now checks for conflicts across all events, not just within one. So if an employee is booked for a consultation at 2pm, they can't also be auto-assigned to a workshop at the same time. This closes a gap that could previously lead to scheduling conflicts.
All of these are live now for existing merchants. No action needed on your end. Happy booking!