We’re excited to launch a newly improved Debug View, a helpful new tool to quickly understand why a booking time isn’t showing up. Whether you’re setting up a new event or troubleshooting availability, Debug View gives you a clear explanation of what’s going on—so you can fix issues faster and get back to booking!
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Why You’ll Love It
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Instant Visibility
: See exactly why a date or time isn’t appearing to customers.⚡
Faster Troubleshooting:
No more guesswork—understand conflicts with employee hours, capacity limits, or settings in seconds.🎯
Great for Setup & Support
: Perfect for merchants building new events or support teams helping customers.⸻
How to Use Debug View
1️⃣ Edit Your Event: From the Easy Appointment Booking dashboard, click Edit Event.
2️⃣ Enable Debug Mode: On the right side you'll see the calendar preview. Toggle Debug Mode ON.
3️⃣ Click on a Date or Timeslot: You’ll see a detailed explanation for why a time may not be available.
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Pro Tips
🛠 Use During Setup: When Editing your event, click on the Availability tab of the event, and then use Debug Mode. Now as you make changes to attendees, availability, or duration you can instantly see if the timeslots would show to your customers.
📽 Watch Our Video: Need a walkthrough? Check out our quick demo video here
💬 Great for Support: Share what you see in Debug Mode when contacting our team for even faster help.
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FAQ
• Will my customers see Debug View?
Nope! It’s only visible to you as a Shopify merchant, inside the dashboard while editing events.
• Does this affect bookings?
Viewing and inspecting debug view does not impact your ongoing calendar (unless you make changes to your event). It’s just a behind-the-scenes view to help you troubleshoot.
• Can I leave it on?
We recommend using it as needed, then toggling it off when you’re done.
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Debug View is now available for all merchants. Next time you’re wondering why a time isn’t showing, head to your dashboard and turn on Debug Mode—your future self will thank you! 🛠️