We have updated the notes to support multi-line messages. That means you can now add paragraphs, lists, and more. Here's an example of a note:
CleanShot 2024-04-16 at 14
When a customer books, the note will be part of the email that is sent to them:
CleanShot 2024-04-16 at 14
To make sure this is working correctly, go to Settings > Email & SMS and verify that your email templates have this section inside them (copy/paste the snippet below):
{{#if event_notes}}
<p>{{{event_notes}}}</p>
{{/if}}
CleanShot 2024-04-16 at 14