We've made some improvements to the customer cancellation flow. When a customer cancels an appointment, they can now enter a reason for cancellation.
![image](https://canny.io/images/d98ef5c83cfb64f3af966e6c99ba3d62.png)
Their cancellation reason will be sent to you via email. We have also made some updates to the cancellation email so that you get more information about the booking.
![image](https://canny.io/images/49cf7b4a2f8d0600fee6db589013296b.png)