Take control of how long bookings stay reserved in your customers’ carts. You can now customize your reservation hold time anywhere from 5 to 30 minutes — giving you more flexibility to fit your booking flow rather than the default 15 minutes!
Why It Matters
Every business runs differently. Some want faster turnover, others need more time for customers to complete checkout. Now you can fine-tune that window to match your pace and prevent overbookings. 🙌
What You Can Do
⚙️ Set Your Hold Time: Choose a custom reservation window between 5–30 minutes instead of the fixed 15-minute default.
🛒 Smarter Holds: Control how long a time slot stays locked while a customer finishes booking.
📈 Optimize Conversion: Adjust hold times to balance flexibility and booking speed.
Enable this under Settings > General > Storefront > Reservation Timeout
Who Gets It
Available now for all customers. Fine-tune your booking flow and give customers the perfect amount of time to confirm — no more one-size-fits-all holds. ⏳